Frequently Asked Questions
Everything you need to know about our premium stainless steel lifestyle products.
What makes Arttd’inox stainless steel products unique?
Arttd’inox products are crafted from high-grade 304 stainless steel, blending contemporary design with exceptional durability. Our items are rust-resistant, food-safe, and designed by international award-winning designers.
How long does shipping typically take?
Orders are generally processed within 24-48 hours. Depending on your location, domestic delivery takes between 5 to 7 business days, while international shipping may take 10 to 15 business days.
Are Arttd’inox products dishwasher safe?
Most of our stainless steel cookware and dinnerware are dishwasher safe. However, for products with special finishes, PVD coatings, or wooden elements, we recommend gentle hand washing to maintain their luster.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging if they are received in a damaged condition or differ from what was ordered. Please contact our support team to initiate a return.
Do you offer customization or bulk gifting options?
Yes, we specialize in corporate gifting and bulk orders. We offer laser engraving and customized packaging solutions for weddings, corporate events, and special occasions.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's website to monitor your shipment in real-time.